For beans and biscuits

worldwide shipping

💗

For all the beans and biscuits of the world. 🐾

Beautifully hand-shaped freeze-dried treats, made with human-grade ingredients and natural fruit & veggie colors. Because every furry baby deserves a little gift — and a whole lot of love — every single day.

FDA

AAFCO

TRACE

APHIS

FAQs - Refunds, Returns and Exchanges

All sales are final — we don't accept cancellations, returns, or exchanges. Every order is made to order and goes straight into production based on the exact quantity ordered, so once it's placed, we're already getting your treats ready! 🐾

If the outer packaging is seriously damaged or your toys arrive broken, email us within 48 hours of delivery with clear photos of the packaging and product. Once verified, we'll ship a free replacement. 🐾

Nope! Slight air leakage in vacuum-sealed freeze-dried bags is completely normal and doesn't affect freshness or safety. Use with confidence.

We highly recommend adding Shipping Protection at checkout. It covers lost, stolen, and damaged packages in transit — full peace of mind from our warehouse to your door.

Unfortunately no. Please double-check your shipping info before placing your order! If your order hasn't shipped yet, reach out to us right away and we can update the address for you. ✏️

FAQs - Shipping & Delivery

All of our products ship from our warehouse in the United States. 📦

Yes! We currently ship to:

  • The United States (including Alaska, Hawaii, Guam, and Puerto Rico)
  • The United Kingdom (UK)

Processing: Orders begin shipping within 10 days of being placed. Since each order is made fresh, we take a little extra time to make sure your pup gets the good stuff.

In-transit (US, 48 contiguous states): Once shipped via USPS, your package typically arrives within 2–5 business days.

In-transit (Alaska, Hawaii, Guam, Puerto Rico, and other US territories): Expect an additional 4–7 business days after shipping.

In-transit (United Kingdom): Packages ship via Royal Mail (or a comparable carrier) and typically arrive within 4–7 business days after dispatch. Please note: tracking updates may pause briefly while your package clears customs.

For new subscribers, your order is processed as soon as it's placed. It typically takes up to 10 days to prepare and ship, plus the transit times listed above. As soon as your box leaves our warehouse, you'll receive a shipping notification with a tracking link so you can follow it all the way to your pup's paws. 🐶

After your first box, you can expect each monthly shipment to follow the same rhythm — we begin processing your next box around your renewal date, ship within 10 days, and then it's on its way! Most subscribers receive their box by the end of each month. You can always check your shipment status anytime from your account dashboard.

If this timeframe has passed and your box hasn't shipped yet, we sincerely apologize for the wait — please reach out to our customer support team and we'll get it sorted right away. 💝